COVID-19 Response - Online Ordering Paused
To support COVID-19 precautions outlined by the State of Washington, we are taking additional safety measures to protect our employees and customers during these unprecedented times.Direct to consumer sales on ucogear.com and industrialrev.com are currently paused – please join us in supporting the outdoor community by shopping for your favorite UCO products at one of our retail partners sites:
- SPORTS BASEMENT - (West)
- SELF RELIANCE OUTFITTERS - (Mid West)
- KITTERY TRADING POST - (East)
- NEXT ADVENTURE - (Northwest)
- REI - (National)
There will be longer than usual lead times for processing wholesale shipments as we strive to keep our warehouse staff safe.
Communications may be delayed as staff is working remotely and have limited access to our normal phone system.
During this time:
Please be patient as we work with this limited crew to ship as many orders as we can.
Our website and DEALER TOOLS page should be your first stop in trying to get support.
Email will be the best way to reach department staff as many admin roles are operating remotely. Orders@industrialrev.com is a good starting point if you don’t know who to email or you don’t have a direct phone # for your normal contact.
Thank you for your business, loyalty and patience as we do our part to protect the health of our workers and our customers,The Industrial Revolution Team