Free Shipping on Retail Orders Over $65

Customer Service & Returns

Have a question or concern? Contact Us!


CALL US:

Industrial Revolution Hours: 6:30 AM TO 3 PM (PST) MONDAY - FRIDAY
  • Toll-free: 1-888-297-6062
  • Phone: 1-425-285-1111
  • Fax: 1-206-812-2250 

READ OUR FAQs 


MAIL:

Industrial Revolution, Inc.
5835 Segale Park Drive C
Tukwila, WA 98188 


WILL CALL:

Picked up at our headquarters:
Industrial Revolution, Inc.
5835 Segale Park Drive C
Tukwila, WA 98188 
7am - 3pm Monday - Friday
Go to the man-door at the top of the ramp 


Return & Cancelation policy

1. All products are fully warrantied to the original owner against manufacturer's defects in materials and workmanship and are sold with a 30 day money back guarantee from date of shipment. 

2. Products must be returned undamaged and in good condition. Misuse, damage and normal wear and tear is not covered.

3. RETURNS: To return a product within the 30 day period, contact us by email at info@industrialrev.com for a return authorization number and shipping instructions. Please include the original Order Number issued at time of purchase.

4. CANCELLATIONS: To cancel an order not yet shipped contact us by phone at 1-888-297-6062 or Email info@industrialrev.com.  Please include the original Order Number and Product number issued at time of purchase.



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