Customer Service & Returns
Have a question or concern? Contact Us!
CALL US:
Industrial Revolution Hours: 6:30 AM TO 3 PM (PST) MONDAY - FRIDAY- Toll-free: 1-888-297-6062
- Phone: 1-425-285-1111
- Fax: 1-206-812-2250
READ OUR FAQs
MAIL:
Industrial Revolution, Inc.5835 Segale Park Drive C
Tukwila, WA 98188
WILL CALL:
Picked up at our headquarters at address below. Dealers may call or order online and note: WILL CALL PICKUP IN NOTES.Industrial Revolution, Inc.
5835 Segale Park Drive C
Tukwila, WA 98188
7am - 3pm Monday - Friday
Go to the man-door at the top of the ramp
Return & Cancelation policy
1. All products are fully warrantied to the original owner against manufacturer's defects in materials and workmanship and are sold with a 30 day money back guarantee from date of shipment.
2. Products must be returned undamaged and in good condition. Misuse, damage and normal wear and tear is not covered.
3. RETURNS: To return a product within the 30 day period, contact us by email at info@industrialrev.com for a return authorization number and shipping instructions. Please include the original Order Number issued at time of purchase.
4. CANCELLATIONS: To cancel an order not yet shipped contact us by phone at 1-888-297-6062 or Email info@industrialrev.com. Please include the original Order Number and Product number issued at time of purchase.